Dorchester Collection required a complete revamp of how they provide their unique experience gift packages
The Dorchester Collection manages a portfolio of some of the world’s foremost and most iconic luxury hotels in Europe and the USA. They have worldwide reputations for the best and most sought-after experiences of good living, charm, elegance and service.
Services: Magento Commerce
Brief
The Dorchester Collection required a complete overhaul of their ecommerce facilities, not only to allow a visual refresh to bring their offering up to date, but also a properly integrated process that could embrace all their locations, and a new suite of digital products.
Dorchester required:
• Advanced multi-warehouse fulfilment functionality
• Custom Hotel merchandising layouts
• Multi Currency facilities
• Advanced payment gateway facilities to allow payments to be allotted to specific hotel merchant accounts
Solution
The Dorchester Collection chose Williams Commerce, for their technical and integration expertise. The site was built on Magento Enterprise Edition and was launched in Feb 2015.
Results
Dorchester Collection required a complete revamp of how they provide their unique experience gift packages, like ‘Tea for 2 at the Dorchester’,  and their merchandise and gift card products. They wanted to enable their customers to browse and buy from all their hotels in one experience, but be able to fulfill orders from their individual hotels.
Williams Commerce delivered a Magento Enterprise solution that delivered these requirements and more.
