When your site drives revenue, you need more than ad hoc support
Our ecommerce retainers give you proactive development, strategic input, and a ready-to-go team, without the cost or complexity of hiring in-house.
No recruitment. No overhead. Just expert delivery, month after month.
What’s Included in Your Ecommerce Retainer
Feature and What You Get
Your single point of contact, keeping everything aligned and on track.
A hands-on ecommerce specialist working on your site every month.
Quarterly reviews and tailored plans from our consultants to support growth.
Bespoke reports to measure what’s working and where to improve.
Rollover unused time for up to 3 months, top up when needed, and prioritise key tasks.
Maintenance, fixes and upgrades, delivered within agreed SLAs.
Ongoing enhancements, roadmap delivery and regular progress meetings.
Feature
What You Get
Delivery Manager
Your single point of contact, keeping everything aligned and on track.
Dedicated Developer
A hands-on ecommerce specialist working on your site every month.
Performance Tracking
Bespoke reports to measure what’s working and where to improve.
Flexible Hours
Rollover unused time for up to 3 months, top up when needed, and prioritise key tasks.
Proactive Support
Maintenance, fixes and upgrades, delivered within agreed SLAs.
Continuous Improvement
Ongoing enhancements, roadmap delivery and regular progress meetings.
Scalable Delivery
Increase your hours as needed, no long-term contract required.
Well-Managed Upgrades
Essential platform updates scheduled around your roadmap with minimal disruption.
Priority Scheduling
Fast access to development time when it matters most.
Choose the Right Fit for Your Business
Our ecommerce retainers are tailored to suit where you are, and where you’re going.
Essential
For merchants with lower monthly dev needs. Perfect for regular site improvements and smaller roadmap tasks.
Up to 20 hours/month
-
Task-based delivery with flexible sprints
-
Quarterly strategic review with ecommerce consultant
-
Access to performance dashboard
-
Add-on hours available (subject to availability)
Growth
Ideal for brands running ongoing improvements or focused mini-projects consistently
Up to 30 hours/month
-
Proactive Delivery Manager input
-
Bi-monthly progress calls
-
Priority scheduling for roadmap items
-
Quarterly business review with consultant +PM
Scale
Built for ambitious merchants with complex websites and busy roadmaps
Up to 40 hours/month
-
Proactive, delivery management with weekly calls
-
Full roadmap support + task prioritisation
-
Dedicated performance tracker and reporting
-
Quarterly deep-dive with consultancy and tech team
Do you have a project you need help with?
Join global brands that trusts Williams Commerce to accelerate their ecommerce.
Check out our case studies or contact us for a free, no obligation consultation.
Let's discuss!
Curious what it’s like to work with us?
We’ve helped businesses of all shapes and sizes grow online, faster, smarter, and with less stress. From subtle enhancements to major eCommerce development, our work speaks for itself. Take a look at how we’ve helped other eCommerce companies thrive.
EXPLORE OUR CASE STUDIES
Why Choose Us Over Hiring In-House?
Hiring a full-time ecommerce developer or manager can cost upwards of £60,000+ per year and that’s before recruitment, onboarding, software, and training.
With a Williams Commerce retainer, you get:
- 20-40 hours of ecommerce development each month
- A dedicated delivery manager
- Strategic input from consultants
- Performance tracking and roadmap planning
- No overhead. No hiring delays. No long-term risk.
Here’s how we stack up:
In-House Resource
- Recruitment delays
- Single skill set
- Salary + benefits
- Limited flexibility
- Reactive delivery
Williams Commerce Retainer
- Ready to go from day one
- Full eCommerce team expertise
- Fixed, predictable monthly cost
- Scale hours up or down
- Proactive roadmaps and strategy
In-House Resource
Williams Commerce Retainer
Recruitment delays
Ready to go from day one
Single skill set
Full eCommerce team expertise
Salary + benefits
Fixed, predictable monthly cost
Limited flexibility
Scale hours up or down
Reactive delivery
Proactive roadmaps and strategy
Let’s discuss your project
Get in touch today to schedule a free consultation and discover how we can assist you in accelerating your business growth.
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