Adobe Commerce Monthly Patching: Why Staying Updated Matters More Than Ever 

The shift to monthly security patching for Adobe Commerce is one of the most significant changes to the platform in recent years. Adobe now releases security updates on the second Tuesday of each month, aligning with global cybersecurity standards and responding to a rapidly changing threat landscape.  For commerce businesses, this change has real operational […]

The Future of eCommerce in a Zero-Click Search World 

Over the past two decades, eCommerce has followed a reliable logic: customers search, brands respond. Whether through Google, on-site search, marketplaces or social platforms, discovery has traditionally started with a click or a query.  In the UK, online retail grew by over 3 % in 2024 to more than £125 billion, according to Mintel’s UK […]

Navigating the AI Landscape, Why the Right eCommerce Agency Now Matters More Than Ever 

Over the past year, many of the conversations we’ve had with eCommerce leaders have come back to the same theme: AI feels full of promise but overwhelming in practice. Everyone can see what AI could do for their business, but no one’s quite sure where to actually start. Whether it’s merchandising, personalisation or operational support, […]

Behind the Screens: Kultar Ruprai on Designing Simplicity in a Complex Digital World 

Kultar Ruprai

In this edition of Behind the Screens, we meet Kultar Ruprai, Lead Designer at Williams Commerce. With more than two decades of experience spanning startups, agencies, and enterprise eCommerce projects,   Kultar brings a thoughtful, hands-on approach to design leadership. Joining Williams Commerce at the very start of the pandemic, he’s helped shape user experiences that […]

Strategic Support for Your eCommerce Agenda 

strategic support for ecommerce agenda

Why external partnership is often the catalyst internal leaders need to deliver meaningful digital change. By Tanya Peasgood, Williams Commerce. October 2025  The Lonely Decision If you’ve ever been brought into an organisation to “modernise” its eCommerce operations, you know how lonely that mission can feel. You arrive full of ideas, ready to bring proven […]

What Established eCommerce Retailers Need to Consider When Migrating to Shopify 

Over the past decade, eCommerce has evolved beyond recognition. Many established retailers now find themselves running legacy platforms that have served them well but are starting to show their age. Whether you’re maintaining a mature Magento store, managing an increasingly complex Adobe Commerce installation, or working within the constraints of BigCommerce, the question of when […]

Beyond Google Rankings: What eCommerce SEO Really Looks Like in 2025

Hi, I’m Luciane, SEO Lead here at Williams Commerce. I look after our SEO clients and lead the team making sure their websites aren’t just ticking the basics but actually driving growth.   SEO in 2025 is a different beast compared to even two years ago. It’s no longer just about getting a page-one ranking on […]

Modernising Established eCommerce  Without the Rebuild: Meet Adobe Commerce Optimizer 

If you’re a well-established eCommerce business, you might be on your second or third platform or still running a first-generation system that’s been adapted and bolted together with dozens of add-ons. These platforms have served you well, but today they’ve become a barrier to growth. Instead of enabling progress, they’re slowing you down; inflexible, costly […]

Shopify: Beyond Omnichannel, The Next Era of Unified Commerce 

Shopify Beyond Omnichannel

The Commerce Shift: From Omnichannel to Unified Experiences In today’s fast-moving digital economy, the lines between digital and physical are blurring fast.  The retail landscape is undergoing profound transformation. Customer expectations are evolving rapidly, shaped by experiences across both digital and physical touchpoints.   Retailers can no longer afford to think in silos. Omnichannel commerce has […]