Work at Williams Commerce, Un.titled or Cloudfy

As a graduate ecommerce business analyst you will be working as a bridge between customers and delivery teams to understand requirements and business needs. You’ll like talking to people about what their company does and how we can help them build a better website. You’ll be willing to learn all about ecommerce platforms like Adobe Commerce, BigCommerce, and Shopify and put that knowledge to the test by writing requirement documents, user stories, and presentations.

For this role we’re looking for people who want to ask challenging questions – be prepared to say ‘Why’. This isn’t about analysing data, it’s about understanding people and processes.

What we’re looking for

• You are interested in ecommerce and learning how to understand and analyse how systems work and how people use those systems

• You enjoy working collaboratively with business and technical teams to solve problems and help to deliver web solutions that meet a customer’s needs.

• You can learn how an ecommerce platform system works and share that knowledge with people in a clear way through written documentation and discussion

Skills

• Good written and spoken communication skills

• Experience of standard office packages such as excel

• Experience of business analysis skills such as requirements gathering, understanding of software development life cycle

• Basic knowledge of ecommerce (products, orders, etc.)

• Preferred – some technical or business experience of the web (through development background, degree experience, or working with websites)

• Willingness to learn about an ecommerce platform

• Able to provide support with problem solving

• Able to document business and technical requirements with support from other team members

• Able to follow testing plans and report outcomes

What this role offers

• There will be opportunities to see all parts of our business and build the right role for yourself
• Training and recognised certification will be available based on platforms being worked on and skills needed

As a graduate ecommerce project manager, you will be working alongside a team of business analysts, developers, designers and digital experts to create cutting edge websites for international market leaders and fast-growing emerging players.

You will be willing to understand the principals of ecommerce platforms like Adobe Commerce, BigCommerce, and Shopify to guide clients through the delivery and deployment project lifecycles.

For this role we’re looking for people with excellent verbal and written communication skills to interact with technical and nontechnical audiences including customers, executives, managers, and subject matter experts.

What we’re looking for

• You are interested in ecommerce and learning how to understand and analyse how systems work and how people use those systems.

• You are willing to own projects, actions, risks, and issues for all projects within your customer portfolio. This includes client relationships, expectations, satisfaction of delivery and their website development

• You will monitor the project progress and provides updates to the business on a regular basis

• You enjoy working collaboratively with business and technical teams to solve problems and help to deliver web solutions that meet a customer’s needs.

Skills

• Excellent written and verbal communication

• Experience of standard office packages such as excel

• A creative approach to problem solving

• Experience of software development and integration programmes

• Be able to manage multiple work streams concurrently

• Ability to understand project scope and objectives

• Basic knowledge of ecommerce (products, orders, etc.)

• Preferred – some technical or business experience of the web (through development background, degree experience, or working with websites)

• Willingness to learn about an ecommerce platform

• Able to provide support with problem solving

• Able to follow testing plans and report outcomes

What this role offers

• We have a delivery team that allows for progression through junior to senior to lead with increasing responsibilities as you go. You will progress into roles that allow you to mentor and lead teams
• There will be opportunities to see all parts of our business and build the right role for yourself
• Training and recognised certification will be available based on platforms being worked on and skills needed

We are looking for a bright, enthusiast individual who would like to progress a career in account management and understanding the technical aspects of how a web platform works and evolves.

You will be part of the customer success team where you will learn how to deal with key accounts, learn how website platforms work, document processes which are key to helping the team and business work together and in the right way and also understand how business KPI’s and OKR.s form part of the company.

What you will be doing

• Building and developing long term relationship with clients
• Involved in client on boarding and project implementation and work along their project management team
• Helping growing client growth, providing product training and developing best practises
• Increasing customer retention and managing renewal process

Skills

• Good written and spoken communication skills

• Experience of standard office packages such as excel

• Basic knowledge of ecommerce (products, orders, etc.)

• Preferred – some technical or business experience of the web (through development background, degree experience, or working with websites)

• Willingness to learn about an ecommerce platform

• Able to provide support with problem solving

What this role offers

• We have a consultancy team that allows for progression through consultant, to senior, and then lead consultant with increasing responsibilities as you go. You can progress into roles that allow you to mentor and lead teams
• There will be opportunities to see all parts of our business and build the right role for yourself
• Training and recognised certification will be available based on platforms being worked on and skills needed

We are seeking to hire a graduate with an interest in digital marketing disciplines, ability to meet deadlines, attention to detail and a commercial mindset. Training is provided, though existing knowledge of marketing disciplines and channels is a must.

The role offers an opportunitiy to gain experience across many areas of digital marketing, including Search Engine Optimisation, Advertising, Email, Social Media, Conversion Rate Optimisation and more. Day to day you will both work alongside a senior marketing specialist and independently.

What you will be doing

• Market research
• Supporting the wider team on campaign management
• Data analysis to inform Campaign Strategy, User Experience and Design
• Using and updating internal training materials
• Client reporting

Skills

• Prior knowledge of digital marketing

• Good written and spoken communication skills

• Experience of standard office packages such as excel

• Willingness to learn to use marketing tools including Semrush, Screaming frog etc.

What this role offers

• We have a marketing team that allows for progression with increasing responsibilities as you go. You can progress into roles that allow you to mentor and lead teams
• There will be opportunities to see all parts of our business and build the right role for yourself
• Training and recognised certification will be available based on platforms being worked on and skills needed