Careers at Williams Commerce

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Ecommerce Project Manager

We area specialist eCommerce website developer and system integrator providing eCommerce, marketing and technology services and we are growing rapidly.

Reporting into the Head of eCommerce Delivery, you will be supported by a team of developers, designers and digital experts to create cutting edge website development for businesses that range from international market leaders to fast-growing emerging players.

Key responsibilities

•Manage Magento eCommerce projects on time, in scope, and within budget
•Ownership of the projects, actions, risks and issues for all the projects within yourCustomer portfolio. This includes client relationship, expectations, satisfaction of delivery and their website development•Identifyand manage risks throughout the project
•Proactively collaboratewith the internal teams
•Management of off-shore development team, including time tracking within each project and overall capacity planning for your particular development team
•Monitor the project progress and provides updatesto the businesson a regular basis
•Close communication with the Head of Delivery throughout
•Carry out Post Project ‘Wash ups’ to ensure the business takes on board any learning for future projects and prevents any mistakes being repeated
•Hold weekly calls with the Client to provide progress updates and manage expectations, as well as continuous open communication
•Customisation of the website will be documented within confluence to ensure a smooth handover to the Support team post go-live
•Motivate the delivery team, facilitate success and growth each of its members
Ideally you will have agency experience as well as a strong Project Management background leading eCommerce projects. The role is highly client facing and we will expect the successful candidate to demonstrate strong client management skills and business acumen.

The ideal candidate will have:

•Strong Project Management experience of at least 5 years working within eCommerce and retail
•Extensive experience of delivering Magento projects is essential
•Ability to define the project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
•Client facing management skills are essential
•Proven experience delivering software development and integration programmes with the ability to manage multiple work streams concurrently
•A technical background is a must with understanding and hands-on experience in software development and web technologies -you must have the ability to manage the development and QA team expectations
•Proven experience with JIRA is desirable
•Highly proficient in project management tools; certification is highly desirable
•Experience in using various project management methodologies
•Management of internal resources and 3rd parties to execute projects

•Excellent verbal and written communication skills and ability to interact with technical and nontechnical audiences including customers, executives, managers, and subject matter experts
•Creative approach to problem solving with an understanding of UX impact
•Ideally Agile/Waterfall Methodology experience and/orprince2 practitioner

In return, we will offer:


•Fantastic induction and training into a busy agency environment at newly renovated and energetic offices in the heart of Leicester city centre
•Competitive salary
•25+ days annual holiday plus bank holidays
•Health insurance and pension
•Flexible working opportunities
•Enhanced sick pay and family friendly policies
•Cycle to work and technology schemes

Job Types: Full-time, Permanent

Salary: £32,000.00-£50,000.00 per year