DEVELOPMENT & SUPPORT

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Existing Magento Website Development and Support

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Helping our customers leverage the best value from their ecommerce investment is at the heart of our support and development service. We never turn away problematic sites, we regularly pickup code written by other developers and work fast to fix issues. With our experience in this area we can help turn around a problematic ecommerce site and help you start delivering your online goals. In addition to this server we offer a range of development retainers, this allows us to block in development and project resources every month to ensure we can keep your site development moving forward. In many cases rather than build a new ecommerce website if it is viable we will work with the customers’ existing ecommerce website adding enhancements and new functionality.

The key is to find the most cost effective and strategically best solution for the customer. Typically it takes the Williams Commerce team a week to fully take on a custom built .net or php website, and faster for sites based on Magento, Venda or Demandware. When we take on an existing website project, this is the process we would usually follow…

1. Understand requirements; what do you want to achieve from your current ecommerce website.

2. Gain access to existing website and code.

3. Assess the complexity of the change, type or platform and whether there is a good fit between requirements and the existing website.

4. Provide a proposal and agree next steps.

SERVICES

Gold Line
fixed_support_contracts
monthly_development_retainers
pay_as_you_go
247_emergency_response

SERVICES

Gold Line

Existing Magento Website Development and Support

Gold Line

Helping our customers leverage the best value from their ecommerce investment is at the heart of our support and development service. We never turn away problematic sites, we regularly pickup code written by other developers and work fast to fix issues. With our experience in this area we can help turn around a problematic ecommerce site and help you start delivering your online goals. In addition to this server we offer a range of development retainers, this allows us to block in development and project resources every month to ensure we can keep your site development moving forward. In many cases rather than build a new ecommerce website if it is viable we will work with the customers’ existing ecommerce website adding enhancements and new functionality.

The key is to find the most cost effective and strategically best solution for the customer. Typically it takes the Williams Commerce team a week to fully take on a custom built .net or php website, and faster for sites based on Magento, Venda or Demandware. When we take on an existing website project, this is the process we would usually follow…

1. Understand requirements; what do you want to achieve from your current ecommerce website.

2. Gain access to existing website and code.

3. Assess the complexity of the change, type or platform and whether there is a good fit between requirements and the existing website.

4. Provide a proposal and agree next steps.

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What We Can Do

Gold Line
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Development & Support Options

Gold Line

Control your support costs with our monthly fixed support contracts, typically we offer rolling monthly support at a set level. This gives you peace of mind that you have the support of a large team of Magento support experts whenever you need it.

Grow and improve your ecommerce site with our Magento Monthly Development Retainer service. Start a program of continuous improvement and drive more sales.

Keep things simple and we can provide simple Pay As you Go Magento Support. We react to an issue usually within 30 minutes of receiving a call from a customer. Maintaining and fixing Magento sites developed by other developers is a regular part of our work and we work fast to immediately stabilise any environment and fix issues. Call our Helpdesk today for a quote on +44116 326 1116

For those customers who need that extra level of support, typically high volume retail Magento sites we offer 24/7 support. Our specialist hosting team monitor and respond to Critical and High alerts on customers hosting environments as well as working proactively to ensure the highest levels of availability. Some of the most critical trading for retail ecommerce websites is across weekends, so having that knowledge that your support team is available 24/7 is a great peace of mind.

A team of experienced and certified developers at your disposal

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Get Quick Results

The quickest way to get results can be to carry out new development on your existing site, which can be cost-effective and drive instant results.

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Freshen Up Your Offering

Give your ecommerce a new lease of life with functionality such as Responsive Design, Ebay Integration, a new design, B2B functionality.

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Cost Effective

Your current website might not be perfect, but rather than start from scratch it may be more cost effective to identify the upgrades that will deliver the most ROI. It can be a short-term strategy that yields quick results.

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Use Our Experience

We have vast experience on a range of platforms from Demandware, Magento, Venda, ZenCart and Microsoft .net and PHP.

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Access New Markets

Access new markets, countries, currencies with an extension to your existing site.

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Optimise Your Site

We can audit your website and recommend some basic tweaks to optimise it for the search engines and improve on-site conversion.

We Work With

Gold Line
Contact Us for a free quote today
Contact Us for a free quote today